So I'm playing a game, let's say Spyro 2 (which I am) and when I talk to characters and play the game, sound is normal and works, but when I get to the cut-scenes I hear the sound for about 5-10 seconds then the sound goes away and it's completely mute until the cut-scene finishes, then it's back to normal. Similar thing happened in Crash Team Racing, I have the game sound (I mean the music) but when someone tries to talk to me I cant hear them. Because of this I don't think that it's a bad rom issue. Is there a way to fix this? Please help!